Customer Service Representative

Customer Service Representative

  • Customer Service

⚡[HOT NEW JOB: Customer Service Rep]

We are looking for an experienced Customer Service Representative in Cambridge, Ontario! Please see details below:

Full Time, Permanent

Payrate of a Customer Service Rep:

  • $58,000 +/ year (let us know your desired rate!)
  • Excellent Benefits

Hours:

  • 9AM- 5PM
  • Monday to Friday

Responsibilities:

  • On- site customer service responsibilities included, but not limited to:
  • Answer inquiries from customers over the phone, in person or email.
  • Respond and resolve customer complaints or concerns in regards to product and services.
  • Arrange for returns and exchanges, when necessary.
  • Confirm inbound sales by processing customer orders online.

Requirements:

  • Minimum of 3 years’ experience as a Customer Service Representative in a Logistics environment.
  • Comfortable understanding and learning general processes of Shopify, G-Suite and Ship Station.
  • Proficient in computer literacy.
  • French is a strong asset.
Job Summary

Firstly, we are looking for an experienced CSR with a strong Logistics background. The successful candidate will be representing a reputable Air Purifying company. Therefore, it is crucial that the candidate is personable, driven, independent; possesses strong time management and multitasking skills. The position is on- site; in a new presidential office space, located in Cambridge Ontario. This position is full time, permanent. The start pay is $58,000/ year or more based on the candidate’s desired rate and in tandem, experience. Excellent benefits are included.

Lastly, the ideal candidate will have previous experience as a Service Representative within the Logistics industry. They must also be comfortable working with computers, handling customer inquiries, and have exceptional phone etiquette. The company uses software that is cloud based; training will be provided however the ideal candidate must have basic understanding of the Shopify platform. Additionally, proficiency in the French language is a strong asset, but not required.

Interested in applying? Submit your resume HERE! Please make sure to reference “CSR” when applying!

To apply for this job email your details to magda@elitejobscanada.com